Job review from Wes in Madison, CT 06443 on 07/15/16
There was a scheduling mistake that was inconvenient and a promised discount was not applied (see explanation in next item), otherwise everything was fine.
Appointment was originally confirmed for 7/1/16, but crew did not show due to scheduler error so re-scheduled for 7/6/16. I was promised a $100 discount due to the error, but did not receive it (was billed full amount)
Brian Landrie did a thorough assessment of our basement and we were confident about taking his recommendation for repair (column replacement)
crew was on time and worked efficiently as promised.
no problems
What made you choose our company:
real estate agent recommendation
Company's Response:
Wes, thank you so much for bringing this to our attentions. We do apologize for the mix up. We do stand by our word and you will be honored your discount, we are so happy also that someone reached out to you. Thank you so much for your business.
Connecticut Basement Systems
