Ron Algarin was concerned about our property and making sure that the inspection service was done completely and thoroughly. He took his time to explain and showed care and concern for our home and the issues with our maintenance.
The appt time was not initially correct - CT Basement scheduled another time for us. The call rep did not put info on the inspection notes that would have told the tech what concerns we had.
We only want Ron Algarin to come for our annual inspection/maintenance service. He took care to make sure he left our home the way it was found. He personally addressed any concerns we had and even texted us back after the service to answer a quick question. He is hard-working, conscientious and trustworthy.
We were impressed with CT Basement's integrity and commitment to its customers.