Job review from Peter in Farmington, CT 06032 on 07/14/23
Excellent products and top notch service since I became a customer in 2018. The employees I encounter are always very professional and very informed on the company's innovative products. It's clear to see that this is a company that encourages its employees to go above and beyond for the customer.
I appreciate that I am notified each year to schedule maintenance and don't have to remember to call - because I would forget.
It was service, not installation so I will comment on Bruce Toth, who was just here to do the annual maintenance on our equipment. Bruce obviously knows his stuff and explained everything he was doing and provided a timeline for future replacement of components. I never feel surprised with unexpected bills with someone like Bruce. Besides his professional skills, I could tell he is just a good guy and that makes him a real asset to CBS and an ambassador for the company.
Looks better than before after he fixed a bit of an issue with cats who like to chew the dehumidifier tubing. Bruce's fix will make sure they can't do any damage.
What made you choose our company:
I was originally introduced to the company because my niece Megan Morse works there in Marketing. I liked what I heard from her about how CBS is innovative and stands behind its products. I have certainly experienced that over the past 5 years.
