Amazing. I love the result--beautiful work. Eamon Carty, the project manager was a joy to work with--knowledgable, kind, went out of his way to make sure things happened smoothly and the job was done right. Kudos also to Sheldon, the foreman, Mike the electrician and Todd who handled the plumbing.
Good experience in previous work (waterproofing); I felt like everyone involved with the job understood what I was trying to accomplish and worked to help make it happen. (This might seem like a no brainer, but I talked with several other contractors who just couldn't grasp the overall design concept or see what I wanted as feasible in the space.) Flexibility was also a really important quality. And the pricing, while not inexpensive, beat out some other bids for comparable work.