Job review from Michele in Milford, CT 06460 on 12/08/25
Overall Rating:
5
out of 5
Your technician, Geovanny Naula, was outstanding from beginning to end of the service call. He was professional, knowledgeable, and empathetic to our needs.
All our needs were handled quickly and professionally.
Geovanny Naula is an asset to Connecticut Basement Systems. We couldn't have asked for a better experience.
Our Service Person's Diagnosis
Geovanny Naula carefully diagnosed our issue and recommended the exact equipment that was necessary to repair our system. He was transparent and answered all of our questions and concerns.
Geovanny efficiently installed our new equipment and carefully explained all of the details and functions. He was patient and didn't leave until he was certain that our questions were answered and the system was effeiciently working.
Geovanny left everything perfectly clean.
What type of work did you have done:
Annual Maintenance - Sump Pump
Names of any products installed:
New system (main pump, back-up pump, battery, etc.
Milford, CT 06460
New Haven County
Monday, December 8th