Job review from Sally in Towson, MD 21204 on 04/15/12
Our Overall Service
We are very pleased with the overall job. Jorge and his partner worked very hard, digging the trench to install the anchor by hand - very difficult because of massive tree roots.
Call Representative
Initial contact was very prompt. However, a follow-up call when an additional part was to be installed and wasn't was not returned.
Our Office Staff
Very courteous
Sales Process
Excellent. Peter explained everything to us and told us what to expect. He was very professional and knowledgeable.
Our Installation Crew
Your crew was very hard working, efficient, courteous and the area where the trench was dug looks as if nothing was done. Very, very nice job.
The Cleanup Process
The entire area was cleaned of any materials. We expected the outside work to leave our yard a mess - it wasn't. It looks great.
This company is owned by a very dear friend of mine. I know him and his family personally. I...