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Job review from in Bronx, NY 10464 on 04/26/21

Overall Rating:

5  out of 5
Our Overall Service

I have hired Quality 1st Basement Systems twice now and have been thrilled by their professionalism and work. The crew lead both times was Wilbur and the system design specialist was Mike Fiorillo. What I particularly appreciated about the sales process was how Mike worked with me to balance cost and efficacy. Regardless of what you decide to do, I would recommend at least getting a bid from Quality 1st. Additionally, on the day of installation, Mike arrived to help communicate the plan with Wilbur (crew lead) because of the complex nature of my foundational repair. Note: in between the 1st and 2nd job I had a structural engineer review my home and he specifically commented that he approved of the work done by Wilbur and his crew at Quality 1st. He noted that all other work previously done by the former home owners had serious flaws.

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What made you choose our company:

I have hired Quality 1st Basement Systems twice now and have been thrilled by their professionalism and work. The crew lead both times was Wilbur and the system design specialist was Mike Fiorillo. What I particularly appreciated about the sales process was how Mike worked with me to balance cost and efficacy. Regardless of what you decide to do, I would recommend at least getting a bid from Quality 1st. Additionally, on the day of installation, Mike arrived to help communicate the plan with Wilbur (crew lead) because of the complex nature of my foundational repair. Note: in between the 1st and 2nd job I had a structural engineer review my home and he specifically commented that he approved of the work done by Wilbur and his crew at Quality 1st. He noted that all other work previously done by the former home owners had serious flaws.

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