My basement was flooded so I got the Basement Systems services. I checked out other brands but I like their salesman the best. He was more knowledgeable and cuts through all the minutiae. The contract says that the installation team will lay an exterior pipe 15 feet away from my house so the water will get pumped out. It was disappointing because that 15 feet was underneath my deck. The interaction with them was fine but I wished somebody would have said, "you realized this is going to do this to your garden." Nevertheless, the follow-up has been excellent. They were clean, quick, efficient and I can't ask for more than that. The basement system is doing what it's supposed to. It's pouring rain now but the basement is dry.
Barrie of Orange, CT
Monday, April 11th