Testimonials for Total Basement Finishing of Connecticut

I was very pleased with the service I received from the office and Tyler who was a great guy! 

Tyler was pleasant, courteous and very knowledgeable. Great experience from beginning to end. 

I was thrilled with Tyler. He's polite, knowledgeable and very neat. I will request him in the future. 

I was very impressed with Sam's service! 

George was a gentleman and a great worker, it was an overall joyful experience. Loved the service, presentation and the entire experience. 

Steve Soldate came to service our Triple Safe and Sani Dry Systems. He was very professional and courteous. Since he was working in the basement alone, he asked if I wanted him to work with a mask on, which I appreciated and said yes. He was very knowledgeable, answered all of my questions, and gave me suggestions for future projects. The cost of the PM service was fair and I am looking forward to having them perform additional services for us. Thanks Steve.

I wanted to compliment Johnny on his 10 out of 10 gold star service!

My tech, John Landry, is very knowledgeable and efficient! Comes in does his work and explains if anything needs to be changed.

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

Basement Systems performed work in both my current and previous home. In my previous home they installed a perimeter drain and pump system to correct a basement water problem that developed when the home’s  foundation waterproofing broke down. Their solution completely solved the problem, and the service was outstanding. In fact I use that experience in public speaking engagements  as an example of exceptional service.  From the problem assessment and   estimating process to  the system  installation and spotless clean up their work was outstanding. In my current home Basement Systems installed a similar but more elaborate system. They also sealed the houses crawl space. In both cases the work and experience was as good or better than my initial experience with the company. Most recently Dr. Energy Saver insulated my current home’s  attic with spray foam insulation after a roof  ice damming problem caused about $90,000 worth of interior damage. Dr. Energy Saver evaluated the cause of the ice damming and determined that heat loss from the attic was melting snow on the roof which then froze at night when the temperature dropped causing ice to form on the roof. The ice prevented water from draining off the roof which then backed up and into the house. By spraying foam insulation on the underside of the roof and the walls of the attic Dr, Energy Saver stopped the heat loss and resulting ice damming. An extra bonus is that the insulation reduced my heating and cooling  bills by at least 1/3.    My experience with both Basement Systems and Dr. Energy Saver was far better than any other  contractor or home service provider I have used before, and I recommend them both to you highly!  

Justin is a great employee. He was nice, thorough, explained everything to me and offered recommendations. An overall great guy. 

Hi Cary - I just wanted to touch base with you.  The foundation crack was filled yesterday, and I apologize for not remembering his name, but the man who came to do the work was WONDERFUL.  He was very pleasant and communicated everything prior to starting the work, and did a very thorough job.  He showed us the finished product and asked if we had any questions.  He cleaned up everything when he was done and I am thrilled that we won’t have water pouring in anymore!The crew here today to put in the drainage system is led by Alan Guglielmoni and again we are very pleased with how this project is going.  Alan explained what he was going to do, answered questions we had, and set up plastic sheeting to protect the surrounding areas.  I’m shocked at how little dust was created!  Alan is clearly a professional and we are so happy to have him working on our house.  They are not yet finished, but I’ve been checking on the progress and I am so impressed with how this project is going that I wanted to send you a quick note to say thank you for everything.  From the initial meeting to the loan process to the actual work being done: we are very happy we went with Connecticut Basement Systems.  Thank you for everything!Please feel free to use us for references if future clients have any questions!Thanks so much,Katie Hagen

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!

Ron was beyond exceptional and an incredible asset to your company. Friendly, knowledgable, and a hard worker for sure! Please tell the company that Ron is an A+ worker! 

Tonya Dzwonkowski reached out via email and by phone a number of times and she always seemed really polite and friendly! Unfortunately, due to my own schedule I didn't get the chance to talk to her but that wasn't for her her lack of trying! That was on me. She seemed very nice and even though I didn't get to call her back, I felt as though if I needed something she would have been very open and willing to help with whatever questions I might have had!