Testimonials for Total Basement Finishing of Connecticut

My best friend insisted I call you- and I'm happy I did. The installation crew was friendly and fast, and the office staff was efficient. Chad Achenbach was very upbeat and helpful.

I can't begin to tell you how pleased we are with how the basement turned out. I appreciate your professionalism, care and attention to detail to make this project a success. I know we'll ejoy the room a long time to come.    

I wanted to pass along some real super thanks for Kris Kelly. He went above and beyond to help me with a situation. I have a great amount of respect for how he treated the situation and helped me. That is indicative of my experience with CT Basement Systems and your division in Vermont. I have a home there as well and I have a full basement systems that you guys installed and I consider your company to be outstanding and I highly recommend them for everyone. Specifically Kris’s real support today when I needed some help. Thank you. 

I'm so happy with Ben's quick response when it came to getting a tech out to my mother's house. 

The service was amazing. Ben and John served my mother so well. John did an excellent and quick job!

I was VERY pleased with Dan's service, he was fantastic! 

I was very happy with Dan's work and will continue to work with him again. The entire experience was extremely pleasing.

Prince's customer service was a 10!

I cannot tell you what a pleasure it was to have Eric Ardito as the Production Foreman on my basement finishing project. His customer service was outstanding as he put tremendous effort into making sure I was completely satisfied with the work being done.   Eric's knowledge of the business is very extensive...the man knows his stuff! He was generous in offering alternative ideas and suggestions from the original plan and was so easy to work with when we decided to make changes. He communicated with me every step of the way and was so approachable when it came to asking questions.   Eric's work ethic was amazing! He and his team members showed up every day and worked hard while paying attention to the finest of details. He set a great example for his co-workers and always gave them credit for "the team effort" it took to do the job. Eric is so good at what he does on all aspects of this kind of work, yet he is humble.    When Eric and his crew finished the job, the clean up was spotless and the space just sparkled. They should be very proud of the work they did under his leadership and know what a very satisfied customer they have.

Outstanding job, amazing! Praises his (Ryan's) work! 

I will always request Jeff. He is a great guy and is like family!

Tony was absolutely wonderful! He was so honest, kind, and personable. I am going to recommend this company to my friends because Tony really made my experience great.

I requested a contactless service, and Ron accomodated that extremely well. I'm beyond happy and just really would love for Ron to be recognized. 

I just wanted to call in to say that Scott did a wonderful job. He was so professional and answered all my questions. I feel very good about the service I had done. 

The crew was truly a positive representation of CTBS! Professional for sure -- Scott was a great man! You can tell he really loves working for the company.