Testimonials for Quality 1st Basement Systems

Quality 1st Basement Systems had a fair price and more references than the other companies that came out, plus their contract was straightforward. I was very satisfied with the job that was performed by Victor and his crew; they were great and did a wonderful job cleaning up. I had a good experience throughout from the office staff to our salesman Carl, you may even use me as a referral.

I heard about Quality 1st through a neighbor. I was satisfied with the job done, installation crew,and clean up. I decided to go with your company because of the high recommendation from the neighbor.

I decided to have my basement waterproofed right after the event of Hurricane Irene. My salesman John along with the Quality 1st team did a very good job installing my battery back up system. They were so clean and efficient, my parents decided to get a system installed too!

I am writing to praise Quality 1st Basement Systems for fixing my wet basement with a new sump pump, dehumidifier and other products. I am a new resident to this home and wanted the problem fixed immediately upon moving in. Kenny Tramutola was terrific and professional. The office staff was very responsive to all of my questions and the installation team was both courteous and efficient. I chose Quality 1st Basement Systems due to the good cost, experience, and the specialization of basement waterproofing. I am very satisfied with the solutions provided by the team.

Sorry that I took a while to respond.  I am pleased with the work done in my basement.  The foreman Juan was a good and knowledgeable supervisor and the crew efficient. I am impressed with the work. Also people who see your work ask who did this work.  Of  course I tell them.  Laszlo Lenkey was very professional and answered my questions. He was able to explain what I needed.Thank you for a job well done.  I will recommend this company.     

Annual service was completed successfully without any problems! The technician, Collin Peare, was very thorough and polite. 

Luis and his team did a fantastic job with installing our basement Dehumidifier. His team was professional, courteous, and fast. I would definitely use them again for any other project that I can to help improve the quality of air in my house if I can.

Salesman presentation was excellent and informative. Office staff was very good and prompt. My building inspector referred your company. The installation crew was intelligent and hardworking. Clean-up was great and fast. The workers wasted NO TIME at all.

 I want to thank first Bob Cherry, the general manager, and Phil Matthews, the system planner, for working out a solution to our unique issue. This speaks to the integrity of the Tom Romans company. Secondly, the work crew did an amazing job. The foreman, Juan, sized up the situation quickly and had the men working quickly and efficiently. Within two hours, the crawlspace was cleaned out, all debris removed, the Super Sump installed and new discharge line installed. A note about that — the crew had to take up part of a paved walkway and dig up a mulch bed. When they were finished, that area actually looked neater than when they started! You could not tell any digging had been done at all. That night, we had a storm, a lot of rain in a very short period. The pump and discharge line worked perfectly. We will of course call Tom Romans when the budget allows for the full crawlspace system to be done.

The installation team was good, they got done quickly. I chose Quality 1st Basement Systems after seeing their trucks on the highway and because of their pricing and presentation. I am very satisfied with the job done!

Very satisfied, Victor was awesome! The sales person was very professional, knowledgeable, and not pushy. The office staff were polite and professional. The installation team was polite, professional, and hard-working. I selected Quality 1st Basement Systems based on the quality of the product, reviews, and warranty.

I had been living in my house for 15 years, and my basement was finished, so I never assumed i would have a problem. Then within the past two years I started having water seepage, and wanted to fix the problem. I had not heard of Quality 1st Basement Systems in the past, but through research of companies in the area, I decided to go with them because they were the most confident, professional and responsible company. I thought that the office staff was excellent, the salesmen was very professional and the installation team was the best. I am very satisfied with the work, and I will definitely recommend your company in the future.

I first approached Quality 1st Basement Systems because I was interested in both finishing my basement floor and installing a sump pump, and I knew your unique flooring solution would be a good fit for my basement. I had a good experience in speaking to both the office staff and my inspector. On the day of installation the crew arrived on time and were very courteous and efficient. The crew even left the basement cleaner then it was before. I am very satisfied with my whole experience, and would recommend your company to a friend.

The sales rep, Dane was great to work with and his crew was very professional.  Hats off to Esau, the foreman!  I highly recommend this company to anyone that needs to waterproof their basement.

I wanted to thank the Owner, Tom for my Flag and Flagpole you adn your company installed on my front lawn. This is an amazing thing you are doing in our community and I can't thank you enough.