Testimonials for Quality 1st Basement Systems

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

My experience on the phone was great. Cheyanne was pleasant and professional.

The installation crew was very well mannered, polite, and extremely respectful of our property. The inspector was very personable and knowledgeable. You can use me as a reference!

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

Office staff was excellent and the installers were hard working and competent. Already recommended you!

Sales guy, Gene, walked us through the entire project. Very personable, professional.  Office staff experience was outstanding.  The install crew of Karl/Scott- FIVE STARS fabulous install experience. You exceeded our expectations, use us as a referral, any time.

Very good at what they do!

Just a quick note to let you know the install went smoothly and Jason and his guys did a good job.

Michael S. was very professional, excellent, informative, knowledgable, and I felt comfortable with him during the appointment.

Appt went well, Patrick was on time, fixed my vent cover and checked everything under the house. He went over everything with us and made recommendations for the future!

My service went very well! The tech was knowledgeable and very prompt.

I was very happy with the job Quality 1st Basement Systems did for my basement.  The installation crew was friendly and clean, they put tarps down to not carry any dirt from the outside or from the job site.  They were knowledgeable about the work that they do and the salesmen had a good presentation to let me know what the work would entail.  Two things that pushed me to go with your company in the end was the quality of the products and the price.

I first heard about Quality 1st because one of my neighbors used them to fix some foundation issues in their basement. When I began to notice some cracks on my basement walls I knew it was time to call the professionals. When calling the office the staff was very professional. I set an appointment for a free estimate inspection. My salesman Kenny was excellent he answered all of my questions and was not too pushy. I experienced the best customer service with the installation crew led by Jonathan. They installed 9 wall anchors in just 2 days! In the end I chose Quality 1st for my structural repair issues because they had excellent reviews online and the quality of the work was great.

Randy and his assistant were very polite, efficient and knowledgeable.