Testimonials for Healthy Basement Systems

The office staff was courteous and helpful as was the installation crew.  I was pleased with the cleanup, and sales representative. I will refer them to my whole neighborhood.

I am pleased with the results so far. The salesperson / designer of the system we got ( full perimeter)Frank Filice was knowledgeable, clear in his explanations and rationales for what he recommended. Knew the product from his company well and was extremely nice. He did excellent hand holding before the big job and follow up satisfaction calls after. It was a big job ( from my perspective) and seems to be working well.In addition, the people. Dealt with on the phone, Maria as well as Cathy were excellent .Communications to and from the office were first rate.They responded quickly and professionally to after installation issues( minor) and anticipate if any issues arrive in the future they will continue to do soVery pleased with HBS and seems like the have solved our hydrostatic water issue.

It is very refreshing to find a company that does exactly what it says. You were all very helpful, knowledgeable, courteous, prompt, and the work crew was excellent.

You provide a product that is amazing. Third time I used you and all basements are dry as a bone!The representative was excellent, fast and accurate. Good quality of work and excellent long term results.

The office staff was kind and courteous. The designer was thorough and clear about the work that needed to be done. I chose to go with HBS over other companies because of the pricing and value of the system was better than all the rest. The crew was delightful to work with and very courteous.

Called them after finding water in our crawl space. Scott Tripp came to our house and was able to identify exactly where the water was coming from and told us exactly what we needed to do. I feel a lot more relaxed about the situation after speaking with him. Scott was so helpful and extremely kind; answered all of our questions and was very easy to get in touch with. I 10/10 recommend Scott and Healthy Basement Systems!

Since Covid, we are in the house more than we are out. We decided to make our unhealthy basement healthy and finish the basement too. Gabriel Ryan was the representative that came to assess our basement. He spent a lot of time explaining the whole system. He was upfront with the pricing and allowed us to make changes with no problems. The entire team worked efficiently and worked just about every day till the job was done. We are very happy with our new basement.

If you need your basement or crawl space waterproofed, then this is the only place to go. Ultra professional and always fair pricing.Healthy Basements is always there for you when you require their services.

I purchased a new house in November that had water in the crawl space. With that water, there was mold in the floor insulation. HBS came in and removed all water, installed a sump, removed insulation, cleaned mold then re-insulated and sealed up the entire crawl space. Previously there was 90%+ humidity down there, now it is held between 45 and 50 at all times. I have had other contractors (plumbers and electricians) in the crawl space since and they have remarked on how great and tight everything is down there.I highly recommend.

I had the best experience with Healthy Basement Systems. From the initial consultation with Rich who was very knowledgeable about basements and the various options, the company has to offer. On installation day, the workers were extremely careful and courteous while working in my home. They installed a pump and a dehumidifier. The Forman on the job was David and his assistant was Justin who were both very knowledgeable and answered all of my questions. I would not hesitate to use this company if you have issues with your basement that needs to be resolved.

Bill Simons’s Healthy Basement Systems, recently completed two projects in our Huntington home. It was a wonderful experience from beginning to end.We first met with Eric, who helped us address basement flooding and leaking rainwater from our cellar windows. He was patient, knowledgeable, and was able to answer all of our questions. He was kind and thorough, spending a great deal of his time educating us about our options. Together we made a plan that fit our budget to ensure that water is never a problem in our basement again. I appreciate how quickly the crew was able to get started. They worked efficiently and were respectful of my home; cleaning up after each day of work. So far we haven’t had any issues with water leaking and it’s been a relief to no longer worry when it rains.After the work was complete, Eric introduced us to Paul for an estimate for finishing the basement. My husband and I liked him from the start, he listened carefully to our vision and was able to create a draft of our dream basement. He worked quickly to get us an estimate and we appreciated the transparency of the cost of each step. He was able to provide us an itemized list of the cost of supplies and installation. He worked with us to keep us under budget without compromising our ultimate goals. For example, he suggested we run rough electricity and plumbing for a future bathroom and bar. It’s exciting to know that those are projects we can easily add in the future.Once the plans were finalized, Paul and his crew started quickly on the job. They showed up on time each day and worked diligently. Paul was sensitive to the fact that I was expecting my daughter on November 25th, and it was clear that he made every effort to get the job done fast without cutting corners. I’m a bit of a perfectionist and like to understand the installation process. Paul was beyond patient with me- always taking time to address my concerns. He constantly made himself available to me; both in the evenings and on weekends. I appreciate this so much knowing that he has a big family of his own. Paul was able to complete the job in less time than promised- and I am so grateful because my daughter made a surprise arrival on November 7th!The crews that worked with both Eric and Paul were excellent. They were polite and worked very hard, taking pride in their work. Denise In the office was also very helpful with communicating our payments and was always prompt in getting back to me. In addition to being professionals who do excellent work, the staff is genuine and kind people. My husband Rob and I couldn’t be happier with our new basement.

I have been using Healthy Basement Systems for over 15 years after having water in my basement. The water table under my home can get quite high after long rainy days...I found this company after some research and have had 2 pumps installed in addition to them refinishing my basement with the last pump install. HBS did an amazing job and were always professional and a pleasure to work with. I ask for the same tech to do my yearly services of the pumps as he has been here from the beginning and is familiar with my home. The office staff are also always polite and accommodating...Thank you, Tim and Kathy!

I was so very impressed with Healthy Basement Systems. From Todd the sales person to the entire crew. I am so very thankful and pleased. Healthy Basement Systems came to help me and they did just that.  I will be sure to pass their name on! Thank you Healthy Basement Systems...Thank You!!!

Your price was several hundred dollars higher than a worthy competitor, but I thought the approach was better thought out and the materials used are more durable & reliable than the competitors. Workmanship really was even better than expected.

We found the office staff to be very helpful, the representative was very good, the crew arrived on time and was courteous and they cleaned up after themselves. We were very satisfied. Thanks Healthy Basements!