Testimonials for Healthy Basement Systems

Healthy Basement Systems knocked it out of the park. Excellent customer service!

All I can say is Excellent from start to finish. Everything was explained and they did a excellent job.  Denise was informative and knowledgeable. The installation crew was great, everything was excellent. After last nights storm I can confidently say that my basement does not leak. I just cannot believe the difference in the cellar enviornment; no more musty small, no water, excellent all around.

The office was informative and knowledgeable. The installation crew was fabulous! Courteous! Neat! Excellent communication skills!! Excellent from start to finish-- explained everything and did and excellent job!

I read an ad for Healthy Basement Systems in a magazine. I gave them a call and they told me the pricing for the job and it was very reasonable. The work was professional and the crew was respectful and very informative. Very awesome job. 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My experience with Bill Simones healthy basement system was so professional, starting with Linda, the receptionist who was so kind and professional and personable to Scott Tripp who made sure to call before appointment and being punctual He was extremely knowledgeable, going up and beyond to investigate potential problems in crawlspace. He patiently explained what type of problems could occur and solutions for them. His equipment was immaculate and he wore mask at all ttimes while he was here. I would highly recommend this company as they are a pleasure to work with. Thanks so much!

I am 100% satisfied. I no longer worry every time it rains. I can sleep at night.

I was very pleased with the entire Healthy Basement System experience. The office staff was courteous and helpful the salesman was great! The work crew was on time and cleaned up well. I am one satisfied customer!

I saw your ad in Clipper magazine. The ad was certainly on point. The representative was professional and knowledgeable. The crew came on time and the cleanup was satisfactory. They seem to genuinely care about their customers. 

I found Kenneth Ruddick to be a superb salesman for Healthy Basement Systems. The time that he has been to my home, Kenneth was always kind, polite, respectful, very professional, caring, helpful, and he answered all of my questions.  When I told Kenneth that I would have Carlos and his crew to help with my crawlspace and basement, I found the crew to be excellent- the best workmanship since I’ve lived over 34 years in my home. Kenneth even came back to my house to put back the belongings in my basement with Abraham the helper.  

The office staff was very helpful.  I was impressed with your rating from the Better Business Bureau, The crew worked diligently and the clean up was very good. Your crew and personell were very courteous.

The office staff was courteous and made an appt. rather quickly.  Richard Alexander came to my house and I was very impressed.  The presentation was great and the video answered all the questions.  I believed in the science behind the product.  I was able to schedule the work to be done within 1 week.  Deon and his crew arrived on time and had the job finished within 1 day.  They were very professional and cleaned up leaving no mess behind.      

As always, service technician was on time. He has been here a few times and is always very courteous and informative. 

Waterproofing company with character and integrity! I'd trust these guys with a job again in the future should my basement need further work.

Anthony was patient to find what was wrong and was great and courteous and cleaned up after

We called Healthy Basement Systems & one other company for an estimate to seal our crawl space. A representative of the other company came first. He went into the crawl space wearing regular work clothes, spent about 15 minutes there & came out. He showed us a couple of photos and said he would send an estimate. Eric Greenberg of Healthy Basement Systems came about 2 weeks later. But in the meantime he had sent us a book about what to expect. When Eric showered up, he sat with us and explained some of the things that might be needed, then got ready to go into the crawl space. He put on a hazmat suit, gloves and a respirator mask. He spent about 45 minutes to an hour down there, taking pictures and measurements. When he emerged, he took off the suit and came inside to go over everything. He took us step by step through the process and calculated the cost for each step. The total cost was slightly higher than the first company, but it included several things that the first quote didn't plus a few things that were an improvement. We signed up immediately. Nick Tasman was the foreman of the crew that came to do the job. They came on schedule, but due to the heavy rains from Henri, there was about 2 inches of water that had seeped up from the ground, and they didn't want to do the full job with that much water. They did what they could, which included installing the pump. It was then our job to get an electrician and a plumber to hook up the pump. Once this was done, Nick and his crew were back to complete the job. The crawl space is now dry. A difficult job done perfectly.