Testimonials for Systèmes Sous-sol Québec

They were super informative and friendly and Cesar was very honest about what our situation was. Would definitely use again

They finished on time. Responded to all of our questions, offered advice on steps going forward

Q:  How satisfied are you with the job we did for you ? A: So far, so good ;     Q : What did you think of our installation crew ?  A: Quick and relatively non-invasive ;     Q : How was the experience you had with our office staff ?   A: Prompt and friendly ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Excellent, unusually so ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Quick response to inquiries, solid reputation ;     Comments :  The crew who did the installation made excellent choices in order to minimize the spaces occupied by the system.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied    Q : What did you think of our installation crew ?  A: Very competent    Q : How was the experience you had with our office staff ?   A: Very good    Q : What are your thoughts on our salesman and his presentation ?  A: Friendly, polite, professional    Q : Was the cleanup satisfactory ?   A: Yes    Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Good references, presentation was believable and price was affordable.  

Hi Peter. By Sunday the dehumidifier had done its job, amazing how fast it took the dampness oh of the air. Now it just goes on periodically to keep the humidity level down. I appreciate all your help. Talk to you soon. Sean

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Good guy, polite ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The warranty and the price ;     Comments :  Presentation was very professional and informative. Job was done in promised time.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Very professional and knowledgeable      Q : How was the experience you had with our office staff ?   A: Great     Q : What are your thoughts on our salesman and his presentation ?  A: Thorough, good information     Q : Was the cleanup satisfactory ?   A: Yes      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Complete basement system and seemed more trustworthy than others      Comments :  Give my compliments to Eugene, great worker.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very satisfied ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Less invasive new technology and I was able to talk to two of the references ;     Comments :  I waited to send this because I wanted to see how the system worked in the spring time. It worked well as there was no water on the floor.  

Excellent work

I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.

Mike is very easy to understand, the know-how of this guy is remarkable.

As you know, our senior residence in East Montreal had a bad wet basement problem due to water seeping in at the wall/floor interphase along one interior basement wall.  This problem has been with us for a number of years and our answer was to mop up the floor.Digging around the exterior basement wall was not possible due to the property facing a back lane.Although skeptical, your presentation was convincing and the technology made sense.The work was completed in one day.  The dust created was manageable thanks to having everything covered with plastic.Work was done on Friday, June 15, 2012.  These workers knew their job.  The water in the sump-pump drains into a sewer pipe hook-up.There was a heavy rainstorm on July 20 and 21.  I viewed the area and there was NO WATER on the floor.  The system works.We are in the process of finishing the affected basement area so that it can again be used for program activities.Walter K., Vice-presidentOctober 15, 2012

Q:  How satisfied are you with the job we did for you ? A: The job was done as the presentation ;     Q : What did you think of our installation crew ?  A: Very polite and courteous ;     Q : How was the experience you had with our office staff ?   A: Same as above ;     Q : What are your thoughts on our salesman and his presentation ?  A: Fine ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The general contractor I was using suggested your company ;    

Hi Peter, I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor. In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area. Thanks for the assistance. I think the sump pump will give us some peace of mind for the future. Regards, Daniel

Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;