Testimonials for Total Basement Finishing of Connecticut

I am satisfied with the job you did. Your company is more reasonably priced. Your salesman was very good. He was not pushy and did not try to oversell. I was also very pleased that you were able to accommodate my schedule

I was more than satisfied with the job you did. You went above and beyond my expectations. The foreman, Angel, and his crew were outstanding. They did a great job especially considering that my house is 116 years old!

I am very satisfied with the job. Everything was great especially the crew and their clean up. We chose you because of your professionalism, reputation, and knowledge that your company is reliable. I am very pleased with the fact that the entire job only took two days to complete, meeting all of my expectations.

Everything appears to be done very well. The crew worked hard and efficiently and did an excellent job. The office staff was very helpful and the salesman was excellent and had an informative presentation.

Just wanted to extend this note of appreciation for the commendable efforts of your team in completing the waterproofing project in our basement. Your team was considerably organized, did the job professionally and cleaned up methodically upon completion of the basement project. We have had to deal with water issues over the last 2 years since we've moved to our new home and couldn't have been happier for contracting you at such impeccable time, what with the recent intermittent rains we've had. Of special mention is Michael Lane, whose noteworthy dedication to the project expedited our decision to hire your company. He made himself available during after-office hours for any questions we had. Additionally, he stopped by our home on two occasions during a Sunday based on our availability to address our concerns, which obviously was beyond the call of duty. Again, thank you and please note that we won't hesitate to put in a good word for you.

Kryzs is amazing and his team! They NEVER quit, they kept working AM-PM to get the job done! And very honest, knowledgeable and informative about the job! 

Jen in the office was so helpful and thoughtful! She was on top of returning calls and sending emails. 

Ferdinand was very knowledgeable and professional. He is also a very kind young man, 

Dan was very helpful when he came to discuss the issues going on with the house. He walked around the house and pointed out problems that I wasn't even aware of. It was a great service job done by a lovely serviceman. I was able to learn all the issues with my house and know what to be done to fix them. I was ecstatic with gratitude.

John Landry was fantastic!

To Larry Janesky, Your two young men were here to fix my sump pump, they were pleasant and went right to work - no problems, cleaned up. I will spread the word. Dolores H Meehan

I was very pleased with Dan. He did a wonderful job and I will request him for service in the future.

February 7, 2019 Mr. Larry Janesky, Owner Connecticut Basement Systems 33 Progress Avenue Seymour, CT 06483 Re: Connecticut Basement Systems (CBS) Hegermiller Installations – 4 Oakledge Circle and 18 Scribner Ave, Norwalk, CT 06854 Dear Mr. Janesky, I am writing to compliment you and your team. From my initial inquiry to CBS to the completion of the second installation today, your people were a complete pleasure with whom to work. Your salesperson, Vin Orsini overcame my significant objections to hiring CBS, starting with the adequacy of the design and ending with your price for the work (which was significantly higher than the competition). What convinced me to work with CBS was Vin’s thorough knowledge not only of your product, but of construction and of the specific challenges of the job. He far surpassed his peers from Vulcan and BudgetDry who gave cursory, inaccurate or incomplete answers to my questions. Over multiple conversations, Vin spent the time necessary to fully understand the project and to thoroughly explain the solution he recommended. He also was available to me through the prolonged scheduling process and through the job completion. He returned calls, text and emails promptly. Your production coordinator, Jennifer Raccio, was a joy. I had asked for an earlier job date than was called out in the contract. She called and offered me several dates and ultimately the job was completed before the specified contract date. She was unfailingly cheerful and accommodating. Finally, your construction crew – both times headed by Josh – was fantastic. (They did my daughter’s house at 18 Scribner first, after which I requested them for the job at my house. I am so glad that I did.) The crew called ahead to confirm their arrival time, arrived when scheduled, worked diligently while on the job, and did a splendid job overall at both locations. Their work was neat and professional. Their truck was well organized and clearly reflected their work ethic. They finished ahead of schedule and left both the basement and their path to the basement cleaner than they found it. Afterward, Josh fully briefed me on the operation of the system and recommended that I call CBS for annual maintenance. It is not often you encounter such courtesy and professionalism these days and my experience is that the corporate culture has a great deal to do with how your employees relate to the world. My congratulations to you for the business you have created and the people you have chosen for your team. At this point, my hope is that your system performs as well as your people. I hope to be able to write you again after a few heavy rains and report that all is well. Very truly yours, Don Hegermille

Steve was a very nice young man. Very helpful, and went above and beyond to help me.

Nick was great, spectacular, and absolutely fantastic!