Testimonials for Quality 1st Basement Systems

My experience with the staff was excellent. The installation was very neat and done professionally, and the crew was very good. I am very satisfied with this job.

Lawrence’s profile is not up yet, but I wanted to give you feedback to post. He and his crew were simply amazing. They were on time, neat, clean, informative and just very professional. So many times people just do a job and don’t care, Lawrence and his crew made 100% sure I was satisfied with the job and fully explained everything they did in a very easy to understand process. I have used this company for many many years and for several services and you guys simply rock! Again, Lawrence was a pleasure to work with and I understand he is a new supervisor…simply put…great call by Dan to put Lawrence in that position. If you ever need a reference, please feel free to use me. It would be my pleasure.

The techs did a fantastic job, starting with Matt, our salesman. The job looks great and our basement is dry!!!

The maintenance went great as it always does!

Our recent visit with Jerry went great! Arrived on time in our service window and after serving our system discussed with me his observations. Appreciate his thoroughness.

My main reason for writing was that Charlie not only pointed out to me that a battery backup was not only necessary, but he had one on the truck and did it while he was here....as far as stars are concerned he is more than "5 STARS"!!!!!   He even offered to put me on a calling list so I do not forget to change the filter in six months...what a great young man you have on your team!!!

I am very satisfied with the work completed by Quality 1st Basement Systems! My representative did a good job with his presentation it was very informative. I had been thinking about getting the basement waterproofed 4 months after we moved in. The installation team worked very well together. I chose to go with Quality 1st because they had a great price and service. 

Very satisified with the work and the crew.  We've used your services for foundation repair and our sump pump as well as fixing our crawl space!

We are very satisfied with the job that was done. The salesmen was thorough yet he didnt try to sell us extras we knew we didnt want which we appreciated. My husband used your company at a prior home. No high pressure sales, salesmen was knowledgeable and answered all of our questions, didn't try to oversell

It needed to be done! The office staff was very courteous and the Inspector told us all the possible scenarios. The crew was very efficient and everything was done professionally.

The installation crew was very timely and worked thoroughly until the job was completed. Everyone was very friendly, and the consultation professional was trustworthy!

It really was a pleasure speaking with you today Kim, you truly care about your profession and that certainly comes across when you speak of your work. I'm going with your company because it is all about people like you, going above and beyond their call to practice with integrity, honesty and providing above quality of service. We want to wish you the best of luck and continued success!

My experience with the office staff was very good and the installation was done in a neat and professional manner.

Our experience with the office staff was good. The installation was done in a very neat and professional manner, and the installation crew did a good job.

Our experience with the office staff was very good. The installation was very neat and professional and the crew was very, very good. We are very satisfied with this job.