Testimonials for Quality 1st Basement Systems

My experience with the office staff was excellent. The installation was very professional and the crew was very timely and worked thoroughly until completed. I am very satisfied with this job.

Andrew Gagliairdi was very personable and professional. The presentation was informative and I had no questions about the process after the presentation was completed. The Insulation Team worked very well together. We received one of your flyers in the mail the day after I decided something needed to be done about the problem. More importantly was the representation given by Mr. Gagliaird.

Design Specialist was wonderful and very helpful. 

The crew called ahead and showed up on time. They worked tirelessly in 90 + degree temperatures until the job was completed. Everything was explained to me and they left my place very neat! Wilbur and his crew are top-notch!

Quality First Basement work is exceptional. The technician was knowledgeable and answered all my questions. He performed all the work and provided recommendations and pricing to enhance my home and the sump pump systems they installed in December 2021. Definitely recommend Quality 1st! Awesome job.

My experience with the office staff was WONDERFUL! the installation guys were friendly and professional, and the inspector stuck by his word. thank you for holding my hand through it all!

"Been researching having my basement waterproofed and adding French drains. My foundation is a monolithic foundation(superior wall like) so I had to be careful who I picked and made sure they knew how to deal with them. Dominic was the man who came to visit and looked at my situation and gave me confidence that him and the their company knew how to work with my foundation. There were a couple of mixups along the way but Kim and the team made it work and was very pleased how they handled the situation. As for the team that did the work itself, Ian the Foreman and the men he brought along did and EXCELLENT job. They explained any concerns I had along the way. Very respectful, hard working men who busted their butt. Time will tell if this decision was best, but they sure did give me confidence in their work and their solution."  

The gentleman who came was incredible. He made sure everything was up to par. Would actually like to request him on my next maintenance.

We are very pleased; the installation was very neat and professional and the crew was pleasant, respectful and caring. We are very satisfied with this job.

Everyone was professional and promptly returned my calls! I was extremely impressed with the visit from Dan Gattuso. I was referred by a co-worker and would like to publicly thank them! They were very professional. I was extremely impressed with the visit from Dan Gattuso. Dan helped to give us the vision of what the company had to offer us as new homeowners. I appreciate the time spent to listen to our needs! I would absolutely recommend them to anyone! They were fast, efficient, and friendly, and that matters to me! THANK YOU for the help, MY BASEMENT IS DRY!!!

I just wanted to take a minute to thank Dan for coming out to my house earlier this week to look at my basement and some water damage issues that I am currently facing. As a 1st time home buyer, dealing with these issues only 2 months into owning my house has been beyond stressful. Dan came out and talked straight with me and helped put my mind at ease. His advice was honest and genuine. Dan continually stressed to get my repairs done that will stop the water leaks, get them repaired and then take preventative measures for the future. He did not “over sell” me on products that I don’t need at this time. Dan told me what exactly what I need to get done as soon as my current damage/repair issues are handled. My stress level went from a 10.0 to a 5.0 after meeting with Dan.  I will be contacting this company to get my quoted system installed as soon as my current issues are resolved.  Thanks again for the type of service and honesty that you guys provide!

The office staff was very professional and prompt in returning all of my calls. The installation crew were very hard workers and the inspector was extremely professional. I am very satisfied with this job.

My service appointment went well. The service rep was prompt, provided feedback on system maintenance and recommendations to consider in the future. Overall experience was great.

My friend Frank, an engineer in Middlesex County, recommended your company to me.  I was very happy with the work that was done, it was a good presentation and there was a 25-year guaranty.  It was a quality job and done on time as promised, I have no problem with your company using me as a referral anytime.

Jerry was the best. Took his time and explained his work.