Testimonials for Quality 1st Basement Systems

I recently had some flooding in my basement due to a sump pump whose foot valve had become stuck. By the time I realized the problem, WATER. I managed to fix the problem but the carpeting was already soaked. With much effort, I removed the water and, over the next few months, ran repeated mold tests - which turned out ok, thank goodness. The other day I saw a Quality 1 Truck standing across the street from my house and asked the rep about installing TWO new sump pumps so that would not happen again. He was smart, polite, and, since it was the end of his day, gave me a full assessment of my options and took the necessary data. WITHIN THREE DAYS his team was able to install two great, double-pump sumps. I cannot thank them enough and I'm extremely impressed by both their professionalism and attention. I should note that my appointment was originally made for three months from now because they are so busy. This is only one thing they do out of MANY to care for basements. Call them; I think you'll be very pleased. It's unusual to see such honest and competent people these days.

Bryan was very knowledgeable, very helpful, and very kind!

Service was all good. Patrick was great as always.

"Very pleased with the work done in our crawlspace. The materials are much better quality than the clear plastic we’re replacing. The two man crew showed right on time and worked quickly all day. I would recommend this company to anyone, and will be my first call for any future issues."

Quality 1st waterproofed our basement two years ago. Recently the dehumidifier broke and leaked a significant amount of water. We were originally scheduled for repair one week out but we’re moved up to the next day when there was a cancellation. The service techs were professional and knowledgeable and corrected the problem. All at no cost. I definitely recommend Quality 1st!

We had foam installation for our garage once we found out there was nothing under it. Angie was fabulous throughout the entire process, from scheduling to installation to payment. She was always cheerful and did her best to provide excellent customer service. Mr. Noe arrived with a worker at 2:00 and was driving away at 2:45. He was very pleasant and got right to work. We were more than satisfied with the job and the service. I would highly recommend Quality First

Ryan was very pleasant and professional. He was on time and very clear on all of our options. Thank you!  

After thinking of fixing my sinking slab for a year, I am now very satisified with the job done. The salesman and his presentation were professional.

You responded to my call and i was immediately impressed with the explanation of the work to be completed. Your crew of Karl and Scott did a great job. Answered all my questions and were very skilled. The entire job - start to finish- was beyond my expectations

Billy and his crew were professional and got the work done as scheduled and even finished a bit sooner than scheduled. I did not even know a clean-up was taking place it was so professionally orchestrated.

Cheyanne is doing such a great job over the phone and I really appreciate her help!

Thank you for the good service.

Love the job! They cleaned up so nicely that you would never know they were there. Will recommend you to everyone. From top to bottom, I had the best experience and never had to wait for anything.

I was satisfied with the service and price offered.

I was very satisfied with your company. The office staff was courteous and organized. The installation crew was organized, efficient, friendly, and clean up was excellent. Salesman answered all my questions, listened and explained all procedures. The salesman's presentation and the envelope of information was excellent!