Testimonials for Quality 1st Basement Systems

Mike as he is a very kind and informed representative of your company.

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

My experience on the phone was great. Cheyanne was pleasant and professional.

no complaints, did a great job

Thorough, neat and efficient. Happy with the warranty.

Very good at what they do.

My crawlspace project was completed yesterday. I was impressed by the fact that the crew did not consider the job complete until the whole team was satisfied with the results, especially Ian Gattuso who sold and supervised the whole thing to completion. It took several follow-up visits from the different crews, but in the end, the job was done right. In my book, it is an excellent company that will go the extra mile to make sure the job is done right.

David was such an awesome guy! He definitely knew what he was doing I highly recommend him!

The service appointment went well. No problems.

Knowledgeable and able to answer questions. I have also had prior positive experiences.

I was very happy with the job Quality 1st Basement Systems did for my basement.  The installation crew was friendly and clean, they put tarps down to not carry any dirt from the outside or from the job site.  They were knowledgeable about the work that they do and the salesmen had a good presentation to let me know what the work would entail.  Two things that pushed me to go with your company in the end was the quality of the products and the price.

I first heard about Quality 1st because one of my neighbors used them to fix some foundation issues in their basement. When I began to notice some cracks on my basement walls I knew it was time to call the professionals. When calling the office the staff was very professional. I set an appointment for a free estimate inspection. My salesman Kenny was excellent he answered all of my questions and was not too pushy. I experienced the best customer service with the installation crew led by Jonathan. They installed 9 wall anchors in just 2 days! In the end I chose Quality 1st for my structural repair issues because they had excellent reviews online and the quality of the work was great.

Randy and his assistant were very polite, efficient and knowledgeable.

My architect recommended a PA dealer of basement systems. He recommended the same products and had same measurements, but wanted $3,000 more!!  We did get a bit of water after during first bad storm, but Quality 1st had a guy at my house that saturday morning and he fix it.

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.