Testimonials for Quality 1st Basement Systems

Quality 1st Basement Systems waterproofed our unfinished basement and it has stayed dry through all of the recent floodings in central Jersey. They also waterproofed the crawl space and fixed our sump pump with backup in case of power loss. Johnathan is extremely helpful and responds quickly! Don’t wait for the damage to happen… be proactive and give them a call because when it rains it pours…

Five stars are definitely deserved for quality first. After the most random Google search, Quality 1st came up and I errantly sent in a request for an estimate. Within hours it was scheduled and in days Will Harris was designing a solution. He was professional, courteous, patient, and thorough.  On 8/1, David and his three-man crew were on site to install the entire perimeter drain, two sump pumps, and the Sani Dry Dehumidifier. They were prompt, personable, and clean. Thank you again, Will, David, and the entire Quality 1st team.  

A year ago, you installed my sump pump and Sani-Dry and did a great job,  I always feel confident I got the best waterproofing available.  You may use me as a referral since I was extremely satisfied with the job that you did.  Bob was very thoughtful and the installation crew was hard working and very nice, overall i am happy with my superior waterproofing products.

Out of all the estimates I got the reasons I decided to go with Quality 1st was the personal recommendations, the salesman's presentation, and the price for the products.  I am happy I choose them, the work was done perfect and they even cleaned up.

I thought about fixing my wet basement for the last 3 months and was very satisfied with the installation. The installers were great; they were on time, clean, and neat. The salesman was professional knowledgable, and friendly.

Clear presentation by Ken Peare of recommendations for our basement. He made some good suggestions that other companies didn't mention. Although we decided on less work than he proposed, he respected our needs and wasn't pushy about doing everything.

Great job every time! I know that I will always have great service when these technicians come to my house. He was extremely efficient me. He was thorough with his explanations and I thoroughly recommended this Company because of the overall get experience I have with them each time. 

The office staff was friendly, professional, and excellent. Salesman presentation was fantastic and knowledgeable. I went with this company because I am a prior customer. I was very satisfied with the excellent and professional job done for the 2nd time. Job was done quicker than expected. All around great experience.

Your installation crew and office staff is very professional and courteous. The salesman was fantastic and knowledgeable. 2nd time having work done in the house by your company and it was done quicker than expectedd with the quality of the work.

The service technician, Michael, did a quality job in identifying the issue with my SaniDry dehumidifier; then returned a couple of weeks later to hook up a new unit. Michael was on time, polite, and got the job done effectively and efficiently. I will continue to use Quality 1st Basements to service my dehumidifier and will recommend this business to others.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

Found you on a web search and after we hired you saw your card on a bulletin board. Install was clean, and the crew was professional and helpful. Use me as a reference anytime!

Top notch experience with the crew, and their system. It's only been a few days since the install but we're confident in the system they installed and are excited that the basement is dry this morning after a torrential downpour last night that would've normally put 1" of water in the basement. Ian, Kelly, Shane and (1 other guy) were professional the 3 days they were here and left us with 0 questions or any feeling of concern with how the install went. Would call again and recommend to anyone needing professional help with their basement/water issues.

Top notch experience with the crew, and their system. It's only been a few days since the install but we're confident in the system they installed and are excited that the basement is dry this morning after a torrential downpour last night that would've normally put 1" of water in the basement. Ian, Kelly, Shane and (1 other guy) were professional the 3 days they were here and left us with 0 questions or any feeling of concern with how the install went. Would call again and recommend to anyone needing professional help with their basement/water issues.