Testimonials for Quality 1st Basement Systems

During my annual service appointment with Quality 1st Basement Systems, I was very pleased with my service technician. He was very courteous and diligent in making sure my system was at its best possible condition. Great job!

Always courteous and professional. I like the uniform and the identification for all employees. 

Very happy with the service provided by Mario and his team.  They were very efficient, protected my property during the installation, and cleaned up after they were finished.  Mario explained the work as it was being done, and upon completion.  We are very happy with this service.

Quality 1st Basements service and maintenance is one of the best investments that I made in my home. Randy performed the annual maintenance for my triple pump drainage system and Sanidry dehumidifier. Randy performed a complete and detailed examination of both systems. He informed me that he detected a pump malfunction and I authorized him to replace it. Randy’s professional and friendly service is greatly appreciated. I give him ten stars.

Excellent service provided by Eric today. Professional Service to keep the excellent system performing to its fullest capacity

I was very pleased with the job, I should have done this much sooner.  So far the system is working great and we have had a lot of rain since my installation.  The top reasons I hired Quality 1st was their warranty and that their warranty is transferable.  Thank you so much!!!! VERY HAPPY!!

I found Quality 1st in the "Home Improvement" magazine and called them for a free estimate. I was very happy with the salesmen that come out, he explained the problem and went through a presentation explaining how they could fix the problem. We went with Quality 1st to do the work and the entire experience from start to finish was great.

I had the yearly check up on the sump pump system, every aspect of the appointment went along very smoothly. Service Tech was very helpful in explaining the inspection process.

Couldn’t have asked for a better crew from the start with Steve Roldan, to Mario who came out with his crew to do the job. They were great. They knew exactly what they were doing never stopped a minute, and at the end of the day, they left our basement spotless. They were just amazing. Steve came out for an estimate from that day I knew I was in good hands. Steve explained everything that they were going to do from start to finish and Mario took the time out to explain it exactly step by step that he was going to do. They all kept their word, what they said that they were going to do they did it, and more. I would definitely recommend them to anyone. GREAT JOB TO STEVE ROLDAN, MARIO, AND THE CREW.

The salesman provided us with a lot of knowledgeable information. He was very professional and very experienced.

In May of 2018 Quality 1st installed french drain in our basement. Since then and especially now, with Hurricane IDA, we had had not a drop of water in our basement. The battery was working and the water was flowing out, leaving our basement completely dry. Thank you so much,  You have a great system.

Kenny is a wonderful person to have as the first representative of Quality 1st Basement Systems. Ken was prompt and courteous from the very first meeting. All questions were answered with much clarity so that there was no doubt as to what was needed to correct our problem and how that goal would be completed. Whenever he was called, He immediately responded to the call and had no problem revisiting to make sure we knew what methods would be used to complete the job. Every promise he made was met and completed by the foreman and crew for the job.

A foreman that not only gives respect and courtesy to his customers, but also receives it from the crew who works with him. Wilver is a perfect example of the type of person any boss would want as an employee. From the very beginning, he had no problem in explaining what was going to be done and how it would be accomplished. He is a man of his word with the integrity and skill to know how to accomplish the work. Wilver kept the job moving along in a very timely fashion with honest answers to any questions we had. He actually stood by his word from what to expect from the job as well as how long it would take the crew to complete the job which was done with much efficiency and cleanliness. When completed, Wilver took the time to walk through the basement and explain the workings of all the equipment so that there would not be any doubt as to what to expect from the equipment. Because he was so pleasant and accommodating, it made it very comfortable to have him work in my house. He also is a fine representative for your company.

Very accommodating to finding a date to do the job. Mike Notar was very informative and did a great job explaining their product and laying out a plan that best suited our house. The guys that came and did the work did a great job and finished it quickly. Would highly recommend it to anyone looking to waterproof their basement.

The Quality 1st website was informative and caught our attention on a problem we have been having for five years. The team was careful and we are extremely happy with the work done. We will refer people to Quality 1st, thank you! We are so happy with our installation.