Testimonials for Quality 1st Basement Systems

I am very satisfied with Quality 1st Basement Systems! Ron's presentation was first rate and he answered all of my questions. The installation crew was efficient, professional, and considerate. The top reason why I decided to go with Quality 1st was because I wanted their Water Guard system. I also thought that their price was competitive and better than many.

Courteous and professional service.  Price was reasonable too.

Victor and his crew were professional, knowledgeable and courteous.  They were also very hard working.

I am very satisfied with the job Quality 1st completed at my home. My salesman Ken was professional and provided me with a helpful presentation that offered solutions to my water problem. 

I am very satisfied with the flooring installed in my basement. My inspector Ron did a good job explaining the process and price of the flooring installation. The office staff and installation crew did a good job overall, the work was all done and cleaned up in one day. I had been thinking about having flooring installed for a few months before doing my research and calling Quality 1st. I chose to go with your company because of the good ratings on the Better Business Bureau and respectful/ knowledgeable staff.

The rear wall of my basement used to get damp during heavy rains until I contacted Quality 1st Basement Systems. The basement is finished and the water seepage was beginning to become a real problem. I found Quality 1st online and was impressed with their website and products. I looked at 2 other companies but in the end chose quality 1st because of the price and presentation given by inspector Nick. I invested in a Triple Safe Sump Pump with battery back up, as well as the WaterGuard French Drain system.

Have had our system for about 20 years. HIGHLY RECOMMEND!! Never had a problem with water in our basement after our system was installed. Our system was just inspected by Kyle who cleaned it, tightened everything, and ensured the alarm was now working. Kyle also called to tell me at what time he would be at our residence which I greatly appreciated. 

From the beginning to end Quality 1st Basements is top-notch. Johnathan was detailed, knowledgeable, and personable. He took his time and made sure we got the best possible solutions to solve our water issues in our basement. After hiring two prior companies who failed miserably in solving our water issues, I can say that Quality 1st did the job and then some. The crew was clean, fast, and so nice. The foreman answered every question and would not leave until we were satisfied. Would highly recommend this company for your basement.

Quality 1st Basements installed our sump pumps upon our new construction and visit annually to ensure everything is in working order. At our recent maintenance visit, Nick was very thorough with his explanation of his findings. We always feel confident when Quality 1st Basement performs our annual maintenance to keep our system running at its full potential. The company is always professional and on time. Thank you!

It was great to work with Steve Roldan and Esau and his team with the install of smart jacks and beams to help with my foundation in my house. They were knowledgeable and answered all my questions. Customer service was also very helpful and informative of the entire process. An impressive company nonetheless. Highly recommended.

Justin was my tech who came to service my sump pumps. He was so helpful and professional. He explained everything very well too. I really appreciated him showing me pictures of what the problem was and offering several solutions. Quick easy and back up and running! Thanks, Justin!

My salesman sold me on hiring Quality 1st, he was friendly and thorough. They did excellent work, the installation team was neat and clean.

I was in process of buying a house and we found out that there are moisture and waterproofing issues with the property. Matt A., was really helpful with the whole process. He answered every question very well. The whole process took only one day and my basement is much better than before. I will definitely be using quality 1st basement for finishing my basement in the future. Thank you for doing an amazing job Matt and the team!

Quality 1st did a great job at providing me with their excellent service and products. The office staff gave me a great first impression of the company and was delightful to speak with. The design specialist was a pleasure dealing with. I couldn't have asked for a better installation crew, they were very knowledgeable and did a super job!

It gives me great pleasure to compliment foreman Victor and his skills, craftsmanship and leadership of his crew. He as a foreman is a true hands on Craftsman handling any and all tasks involved most expertly actually leaving my home which had the word DEMOLITION on my contract in order to install Waterguard System to your existing Triple Safe Sump System looking better than when the work commenced.  Perhas when this individual is going to be assigned to the job the word DEMOLITION can be eliminated and existing original structures will be minimally removed for easy replacement to accommodate the system. My fully Paneled, Ceramic, Tiled floor almost looks like nothing was done and what actually had been removed is easily repaired and replaced by a layman or a very simple contractor assignment. As a leader of his Crew he is an excellent Manager, quiet, thoughtful, and you could see respected by his hardworking and efficient crew.  Perhaps Managers in other fields could take a lesson from him. I am exceptionally pleased with the final outcome of his work and the thought of security I will now have with this system. It goes without saying that your salesman Dan McNally who by now is a regular visitor to my basement has provided me with most efficient protection system. He is responsive in times of needs and able to provide me with the excellence of your service even in times when I am sure he is providing others the same excellence in widespread times of assistance required (NJ flooding).  I am sure he stretches himself quite thin on your behalf and it is most appreciated by me.