Testimonials for Quality 1st Basement Systems

Highly recommend this company for all your basement needs. Very professional, very informative and great customer service!

My unit needed cleaning, repair and replacement of the draining line and condenser port, as well as bailing out 42+ gallons of water. Patrick knew exactly what to do and how to proceed. My contract covered the cost of parts and labor. My system is going on 10 years of service. I am pleased and satisfied with the company, products, and (especially) technicians like Patrick. He is your best advertisement and ambassador. He has serviced my crawl space in the past. I recommend your company and nominate Patrick as Technician of the Month, at least!   Thank you Makayla, Cheyanne, and of course Patrick!

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I chose Quality 1st because of their pricing, which was very reasonable. I was satisfied with the installation crew because they were very respectful.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

My architect recommended a PA dealer of basement systems. He recommended the same products and had same measurements, but wanted $3,000 more!!  We did get a bit of water after during first bad storm, but Quality 1st had a guy at my house that saturday morning and he fix it.

Vinny was very knowledgeable and helpful. He explained the service and worked efficiently.

"Salesman was very professional."

I have been SO PLEASED with how well your service has worked with the crazy weather this past year, we kept going over to check and it was consistently dry.

100% happy with everything from Ryan's first visit to the awesome professional crew that completed the difficult project. We are enjoying the benefits!

I wanted to commend the team that just completed the job at my house this week as they were outstanding. I was very satisfied with not only the quality of work but the level of professionalism . The supervisor, Victor was very through in explaining everything and he had the team very structured and organized . Please make sure to recognize the efforts of this team as they made me a very happy client.  

Will Harris from Quality first was excellent in talking me through my crawl space issue as well as designing and identifying other needs and issues to consider for the future. He listened to my needs, wants, and budget and designed the perfect solution. I felt guided and informed through the whole process. I highly recommend Quality 1st and ask for Will Harris, the most responsive and attentive person I have worked with.

Great products and prices. Waterguard systems seemed to us to be a superior perimeter drainage system to be used in the finished space of our basement. Your company provided the best solution for our problem.