Testimonials for Quality 1st Basement Systems

Specialist Dan McNally was very good and explained our situation. He provided clear understanding of what needed to be done. 

First things first. Mike Fiorillo was an excellent sales rep to work with. Knowledgeable, mindful, professional, and personal at the same time. He went over all the options in detail, did not try to push or upsell on any products. Even gave some tips on the best way to finance the project. TJ showed up with his team on time, as agreed, explained, and showed me everything they will be working on. It was a big project, so it took 3 days to complete, however, each day the team showed up on time, worked very cleanly and efficiently. Everything looks great.  I also want to mention Angie Almonte from their customer service, who was very friendly and professional when she followed up after the project was completed. Highly recommend! A++

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.

I am very satisfied by the job done by Quality 1st. My salesman was very professional and receptive. I initially heard about Quality 1st on the internet and was impressed with there systems. The installation team led by Jesus was the best I ever encountered. 

Overall I am extremely satisfied with all of the work done on my home by Quality 1st Basement Systems. I initially heard about Quality 1st on Angie's List and was impressed with their reviews. I researched other companies and received quotes but in the end chose Quality 1st because they had more options available for my home improvement project. When I called the office staff answered all of my questions and scheduled an appointment for a free estimate. My inspector Kenny was thorough and polite. I had a wet unfinished basement and he helped me transform the entire space to make it livable. I now have a waterproofed finished basement that I can use everyday. The installation crew led by Juan Garcia did excellent work and completed the entire project in just 2 days.

Back in 2012 I decided to get my basement waterproofed after heavy rains were causing a lot of water damage. I decided to go with Quality 1st after my neighbor recommended them to me, and I am so happy with my decision. The whole process was great, and I love my basement now. Since then I have had my annual service appointment, and I am very happy with the work that is performed by the service technicians. Thank you Quality 1st!

Greg Louis arrived in time to estimate. He was very nice, professional, and honest. He gave me a full explanation and made me understand clearly what I should do with my basement. Thanks!

Found you on a web search and after we hired you saw your card on a bulletin board. Install was clean, and the crew was professional and helpful. Use me as a reference anytime!

Top notch experience with the crew, and their system. It's only been a few days since the install but we're confident in the system they installed and are excited that the basement is dry this morning after a torrential downpour last night that would've normally put 1" of water in the basement. Ian, Kelly, Shane and (1 other guy) were professional the 3 days they were here and left us with 0 questions or any feeling of concern with how the install went. Would call again and recommend to anyone needing professional help with their basement/water issues.

Top notch experience with the crew, and their system. It's only been a few days since the install but we're confident in the system they installed and are excited that the basement is dry this morning after a torrential downpour last night that would've normally put 1" of water in the basement. Ian, Kelly, Shane and (1 other guy) were professional the 3 days they were here and left us with 0 questions or any feeling of concern with how the install went. Would call again and recommend to anyone needing professional help with their basement/water issues.

Very satisfied! Glad we saw your vehicles passing our house to the neighbors!

Office staff was excellent, and everyone else was helpful and excellent at their job.  5 stars

Appointment with Bob Torrey went well. He was very thorough and informative about the issue in my basement. At this point, I am reviewing all the information and awaiting his email with the quote he gave me yesterday.

Fives Stars BBB

"Chris was the tech who performed the annual service on the unit in my crawl space. He was prompt, as promised, and professional. Chris is friendly and helpful. His personality shines through and is engaging. He willingly explains the work done and gives a thorough review of the invoice details. Everyone at the company has been polite and helpful, quick to respond when I asked for a call back. I highly recommend this company."